Frequently Asked Questions
Find quick answers to the most common questions about our product.
How do I clean it?
Wipe the inner surface with a damp cloth after use. Do not submerge in water or machine wash. Allow it to fully dry before storing or recharging.
What conditions can it help with?
The KneeRevive is commonly used for arthritis, general knee pain, post-workout soreness, joint stiffness, and recovery from minor injuries. It is not intended to diagnose or treat medical conditions.
Is it suitable for both knees?
Yes, the KneeRevive is designed to fit both left and right knees and accommodates a wide range of knee sizes with its adjustable wrap design.
How does the KneeRevive work?
The KneeRevive combines infrared heat therapy with targeted vibration massage to penetrate deep into the knee joint. The heat increases blood circulation and relaxes muscles, while the massage helps reduce stiffness and inflammation for lasting relief.
How long should I use it per session?
We recommend 15–20 minute sessions, 1–2 times per day. You can use it in the morning to ease stiffness or in the evening to recover after activity. Avoid exceeding 30 minutes per session.
Is it safe for post-surgery recovery?
Many customers use the KneeRevive during recovery, but we always recommend consulting your doctor or physical therapist before use if you've had recent surgery or have an active medical condition.
Can I adjust the heat and massage intensity?
Yes! The KneeRevive has multiple heat levels and vibration intensities so you can customize your session to your comfort level. Start low and increase gradually as needed.
How long does the battery last?
On a full charge, the KneeRevive lasts approximately 2–3 hours depending on the heat and intensity settings used. It charges via USB-C and reaches a full charge in about 90 minutes.