Shipping Times

We process and ship all orders as soon as possible. The estimated delivery time is 5 to 12 business days from order confirmation. Please note that delivery times may vary slightly depending on your location. Remote or rural areas may experience longer transit times due to transportation logistics.

Order Processing

Orders are processed shortly after purchase and prepared for shipment. Once an order has been shipped, it is considered in transit and cannot be canceled or modified. You will receive a confirmation email with a tracking number so you can follow your order at all times.

Cancellations

Orders cannot be canceled once they have been shipped. If your order is already in transit, it cannot be stopped or redirected to another address. If you need to make changes, please contact us as soon as possible after placing your order. We will do our best to help you if your order has not yet been processed.

Returns and 90 Day Guarantee

We offer a 90 day money back guarantee for your peace of mind. You can request a return after receiving the product. The 90 day period begins from the delivery date, not from the purchase date. The product may be used, but it must not be damaged in any way and must be returned with all original packaging intact. Personalized or special offer items may have different conditions. To initiate a return, please contact our customer service team with your order number and reason for return.

Delivery Expectations

By placing an order, you agree to the estimated delivery time of 5 to 12 business days. This timeframe is an estimate based on normal shipping conditions. No refunds or cancellations are offered due to shipping delays if the order is still within this estimated timeframe. We appreciate your patience while your order is on its way.

Shipping Delays

Although we work with trusted carriers, occasional delays may occur due to high demand during special seasons such as sales, holidays, and promotional campaigns, carrier incidents such as weather conditions, strikes, or logistical problems, and customs procedures on international shipments. If your order has not been updated after 12 business days, please contact our support team. We will investigate the status of your shipment and provide a solution as soon as possible.

Do You Need Help?

Our customer service team is here to help. If you have any questions about your order, shipping, or a return, please reach out through our contact page or get in touch directly.

Phone: 970 988 0132 | Email: cheurate@gmail.com.

We are committed to providing you with the best possible experience.